Refund Request

Published 29 October 2019

Refunds are given in the cases set out in our terms and conditions. To ask for one, email us with the following details:

Name

Email

Transaction ID

Date of Purchase

Name of test package

Reason for requesting a refund

Please provide details of why you aren’t happy with our platform

Kindly allow up to 5 business days for us to review and process your request.

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